Call Center Question:

What is the difference between BPO and CALL CENTRE?

Answer:

A Business Process Outsourcing (BPO) organization is responsible for performing a process or a part of a process of another business organization; outsourcing is done to save on costs or gain in productivity.

Read All 25 Call Center Questions
Previous QuestionNext Question
What does Customer Satisfaction mean to you?What are the points includes in the question Tell me something about you?