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What is collective bargaining?

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Answer:

Collective bargaining is the framework under which the negotiation of the collective agreement takes place. It is a process in which a trade union and an employer negotiate, in good faith, the rights and obligations of a first collective agreement or the renewal of a previous collective agreement. In this process, the parties usually focus on such issues as wages, working conditions, grievance procedures and fringe benefits.

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What services do they provide to the members?Tell me can the employer file a grievance if the union is not complying with the agreement?