Technical Support Question: Download Technical Support PDF

What do you know about our products and company?

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Answer:

The purpose of this question is to check your level of interest and preparation for the position. Read the job advertisement carefully and go through their website to get some basic information about them. You are not expected to know in and out of the product or the company but exhibiting a basic knowledge can take you a long way ahead in comparison to other candidates.

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What have you done to improve your technical support knowledge in the last year?What technical skills do you possess that would benefit our company?