CRO (Customer Representative Officer) Question:

What are your greatest customer services professional strengths?

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Answer:

When answering this question, interview coach Skillings recommends being accurate (share your true strengths, not those you think the interviewer wants to hear); relevant (choose your strengths that are most targeted to this particular position); and specific (for example, instead of "people skills," choose "persuasive communication" or "relationship building"). Then, follow up with an example of how you've demonstrated these traits in a professional setting.

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