IT Help Desk Question: Download IT Help Desk PDF

What are the skills for Help Desk Job?

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Answer:

► Good verbal and written communication skills
► Positive communication habits ("people" skills, listening skills, etc.)
► Patience
► Eagerness to help others
► Quick, out of the box critical thinking skills
► Good with phones and computers
► Ability to multitask
► Manners

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IT Help Desk interview questions part 16:What is IT Help Desk?