Area Manager Question:

What are the roles and responsibilities of an area manager?

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Answer:

Here are the roles and responsibilities of an area manager:
☛ Manage daily operations of branch office to meet business goals.
☛ Supervise and guide a team of professionals to maximize revenue.
☛ Develop safe and positive work environment for staffs.
☛ Ensure customer satisfaction by delivering timely and quality services.
☛ Develop strong working relationship with potential clients for new business opportunities within the assigned area.
☛ Analyze capital budget and expenses to find opportunities for cost-effectiveness and profitability.
☛ Develop business plans for optimal use of resources and time.
☛ Assist in interviewing, recruiting, and training staffs.
☛ Develop marketing plans to achieve sales target and increase brand visibility within the assigned area.
☛ Perform market research to study consumer behavior, latest trends and competitor activity.
☛ Organize regular meetings with management to discuss about business updates, issues and opportunities.
☛ Train staffs on daily responsibilities, brand promotion and customer service activities.
☛ Evaluate employee performance and develop individual development plans.
☛ Evaluate existing business procedures and recommend improvements.
☛ Address customer issues and queries in accurate and timely manner.

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