Customer Support Representative Question:
Tell us what you understand by the term “Customer Satisfaction”?
Answer:
Any business depends upon the quality of the service offered to the customer. To do so, you need to understand the customer’s need and their problems. You have to think from their point of view and try to meet their demands and requirements. This is what “ Customer Satisfaction” is.
| Previous Question | Next Question |
| Explain me five qualities that a good customer service representative must possess? | Tell me the types of customer service field? |