Hospital Security Question: Download Hospital Security PDF
Tell us what strategies do you use to de-escalate tense situations?
Answer:
I have extensive experience in de-escalating tense situations in a hospital environment. I have received specialized training in conflict resolution and I understand the importance of remaining calm and professional in all interactions. I believe that the best approach is to listen carefully to the parties involved and try to understand the root cause of the conflict. I also make sure to use empathy and understanding when speaking with those involved and I strive to find a resolution that is acceptable to everyone. I am committed to maintaining a safe and secure environment for patients, staff, and visitors at all times.
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