Front Desk Representative Question:
Tell us what experience do you have as a help-desk associate?
Answer:
Speak about the experience that is related to your position, tell them what are the responsibilities that were involved and also explain what additional thing you were doing like managing call or using any software. If you don’t have experience, you don’t have to worry, you can tell them you are a fresher.
| Previous Question | Next Question |
| Tell me how do you respond when you do not know the answer? | Tell me how important is customer service for you? |