Manager Call Center Question:
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Tell us what did you learn about customer service from your bad interaction?
Answer:
There’s no shortage of customer-service-gone-wrong in today’s world, and one of the most important things you can learn about a candidate is what they’ve gleaned from these experiences.
When a candidate can step back and think about a customer interaction and gain insight from it, they have the ability to provide positive experiences when they are on the other side of the interaction.
When a candidate can step back and think about a customer interaction and gain insight from it, they have the ability to provide positive experiences when they are on the other side of the interaction.
Download Manager Call Center Interview Questions And Answers
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