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Front Desk Representative Question:
Tell us how would you rate your problem solving skills?
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Answer:
This is a common question asked for help desk jobs, so again it is a personal question, and you can rate yourself on number 1 to 10 / 10.
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As you know this is a job that requires extensive interaction with people. Can you describe your customer service experience?
Tell me in a situation where caller did not understand what you are explaining, what you would do?