Call Center Team Leader Question: Download Call Center Team Leader PDF
Tell us have you ever encountered a serious conflict with a supervisor?
Answer:
I cannot say I have ever had a serious conflict, as I have a good work ethic and my job performance is excellent. There have been some instances where I have encountered disagreements as to the best way of handling a specific customer issue. In these circumstances, I have been able to discuss the problem with my supervisor and arrive at a solution that was both satisfactory to the customer and met with my supervisor’s approval.
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