Answer:
This section provides and overview of Email integration with TSRM
Two types of integration have been configured:
☛ Outbound email - This allows TSRM to send various notifications via email
☛ Inbound email- This allows TSRM to automatically process inbound email to generate or query tickets for the reported problems
Two types of integration have been configured:
☛ Outbound email - This allows TSRM to send various notifications via email
☛ Inbound email- This allows TSRM to automatically process inbound email to generate or query tickets for the reported problems
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