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Tell me what do you think will be the emerging trends in consumer banking (yes, I was asked this in an investment banking interview)?
Answer:
My perception is that there will be two different noticeable trends. In developed nations, the trend will be more towards digitization of products using mobile technology based on the tech savvy new generation that is emerging. In the developing nations, traditional banking will be more prevalent but will be highly volume based because every year more and more people are entering the middle-class bracket and can afford banking products.
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