Front Desk Representative Question:

The interviewer wants to know if you've done your homework or not. So before going for interview you need to collect information about hotel as much as possible, go through the hotel's web site. Use search engines to research the hotel & individuals. Look for their mission & how they describe themselves. Look at Glassdoor and Indeed to see what employees say. Share all the positive aspects you know about that hotel including their achievements, awards etc. And don't be predictable, be unique. Show your interest in the hotel.