Personal Legal Adviser Question:

Tell me how will we resolve complaints if I am dissatisfied?

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Answer:

You're not expecting problems, just being realistic. And just because you know how to get out of the arrangement doesn't mean there won't be complaints to settle. That being the case, find out how potential disputes will be settled.

Most state bar associations offer arbitration committees that, for a fee, settle disputes between clients and lawyers (usually over expenses). At the same time, you could resolve those matters in small claims court.

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