Manager Call Center Question:

Download Job Interview Questions and Answers PDF

Tell me how do you identify an agent’s strengths? Weaknesses? How would you use this information?

Manager Call Center Interview Question
Manager Call Center Interview Question

Answer:

Demonstrates analytical skills.

Download Manager Call Center Interview Questions And Answers PDF

Previous QuestionNext Question
Please explain what metrics do you consider the most important factor in measuring customer satisfaction?Top 12 Manager Call Center Job Interview Questions: