Customer Support Representative Question:

Tell me have you ever sold anything over the phone?

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Answer:

Of course! I have been highly commended by my previous employers for my telephonic sales skills. While at the Zeus Corporation, I developed a reference list of prospective potential clients and sold the newly launched package on phone by making calls and explaining the product details demonstrating excellent work ethic and remarkable persuasive skills and exceeding the sales target.

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What knowledge do you have about the company regarding Customer Support Representative?Suppose if a customer gets irritated and points out that your service is too slow, what do you do?