Event Planner Question:

I had reserved a suite for a guest checking into a hotel I worked out. I got to work on the day he was supposed to arrive and say the suite had been given away and I just got a sick filling because we had talked several times to make sure everything was set up because he wanted his family to be able to stay in the same room. So what I did instead was give him two connecting rooms, so that the kids could their own room and the adults having theirs.