Call Center Traffic Scheduling Manager Question: Download Call Center Traffic Scheduling Manager PDF
Tell me about a time when you were held accountable for a problem that you hadn't caused?
Answer:
If someone puts the blame on you (incorrectly), the best thing you can do is NOT to retaliate. You want to make it known that you were not to blame (explain all the facts) and then focus on fixing the problem in the best way possible.
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