Itil v3 Question: Download Itil v3 PDF
Tell me about a time when you had to think strategically?
Answer:
There was a time when I was told I had to get rid of 20% of my people. I had to determine which persons I needed the most by determining who could do what. I had to put aside personal feelings so that I could keep a working crew to handle he same workload with less people.
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