Customer Services Question:

Tell me about a time when you exercised leadership?

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Answer:

Depending on what's more important for the the role, you'll want to choose an example that showcases your project management skills (spearheading a project from end to end, juggling multiple moving parts) or one that shows your ability to confidently and effectively rally a team. And remember: "The best stories include enough detail to be believable and memorable," says Skillings. "Show how you were a leader in this situation and how it represents your overall leadership experience and potential.

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Tell me about your management style?Tell me about a time when you disagreed with a decision that was made at work?