Telstra Shop Question: Download Telstra Shop PDF

Tell me a difficult situation you have overcome in the workplace?

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Answer:

Conflict resolution, problem solving, communication and coping under pressure are transferable skills desired by many employers In Telstra Shop.
Answering this question right can help you demonstrate all of these traits.
☛ Use real-life examples from your previous roles that you are comfortable explaining
☛ Choose an example that demonstrates the role you played in resolving the situation clearly
☛ Remain professional at all times – you need to demonstrate that you can keep a cool head and know how to communicate with people

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