Technical Support Engineer Question:
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Suppose a customer complains that his computer is working slowly. What things should you check?
Answer:
Check the following:
☛ Is start-up time longer than usual?
☛ Is it slower with one particular application or slower overall?
☛ Are there any viruses, malware or spyware?
☛ Available Hard Disk space.
☛ Is start-up time longer than usual?
☛ Is it slower with one particular application or slower overall?
☛ Are there any viruses, malware or spyware?
☛ Available Hard Disk space.
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