Cruise Hostess Question:

☛ Do you get sea sick?
☛ What is your most relevant customer service experience?
☛ What companies do you feel deliver excellent customer service, why?
☛ What type of customer / passenger do you like the most?
☛ What type of customer / passenger do you like the least?
☛ How would you deal with a difficult guest?
☛ How would you deal with an intoxicated passenger?
☛ Describe a situation where you had to deal with a difficult customer.
☛ Describe a situation when you were treated well as a customer.
☛ Give an example of how you would provide exceptional customer service.
☛ How will you handle homesickness?
☛ Are you able to work 10 to 12 hours per day and seven days a week?
☛ Have you ever had a roommate?
☛ Are you able to live in a small room that you must share with another person?
☛ What is your worst personal habit?
☛ What do you think this job will do for your career?
☛ What are your goals?
☛ How do you plan to achieve your goals?
☛ How would you describe your ideal job?
☛ What is your dream cruise ship job?
☛ How long do you intend to work on cruise ships?
☛ Where do you see yourself in five years?
☛ What do you intend to do after working on cruise ships?
☛ What is your worst work habit?
☛ Have you have had a conflict with a roommate? How was it resolved?
☛ What would you do if you suspected a cabin mate was taking drugs?
☛ What would you do if you suspected a cabin mate or colleague was stealing?
☛ How would you react to finding your cabin mate in bed with somebody?