Client Service Support Question: Download Client Service Support PDF
Please explain me are you a team player?
Answer:
If a candidate prefers to be a ‘lone wolf’, they’re probably not the right pick. Customer service reps are always communicating – with clients and customers, as well as with the rest of your team. They need to be easy to get along with, charismatic, and (almost always) extroverted. At the same time, you need a customer service agent who can work independently. They shouldn’t require constant supervision, but should enjoy teamwork.
Customer service reps are crucial to your company’s success and will add value by communicating often and accurately with your other teams to make sure any bugs, manufacturing issues, or service problems are taken care of quickly. They can alert your product teams to changing consumer trends, regular requests for design changes to an existing product, customer requests for a new type of product, and more.
Customer service reps are crucial to your company’s success and will add value by communicating often and accurately with your other teams to make sure any bugs, manufacturing issues, or service problems are taken care of quickly. They can alert your product teams to changing consumer trends, regular requests for design changes to an existing product, customer requests for a new type of product, and more.
| Previous Question | Next Question |
| Tell us how do you keep yourself motivated? | Explain an example of a time you went to great lengths to help a customer? |