Branch Manager Question:

I am an assistant to the manager but I oversee all the daily operations of the branch. That includes making the weekly schedule, I oversee all the teller daily activities and make sure that they’re performing their tasks and staying within their check cashing limit. I also balance the ATM. I do a lot with customer service, complaints, and helping people resolve any customer conflict that might arise. I open new accounts. I make sure all the cashier’s checks and money orders are typed up and issued correctly and logged. I do a monthly audit of the branch. I just make sure that the branch operates smoothly. A lot of it is administrative work.