UX Designer Question: Download UX Designer PDF
Please explain about an assignment that was too difficult. How did you handle the situation?
Answer:
Working at a fast-paced startup, you’ll inevitably be thrown assignments or tasks that you won’t initially know how to approach (If this doesn’t happen, you might not be really working at a startup). Think about a time you took on a difficult task head first and struggled through ambiguity to eventually arrive at some conclusion. It doesn’t have to necessarily be a triumphant story as long as you show your willingness to explore, test, (fail), and iterate and demonstrate a commitment to learn and adapt going forward.
One example that comes to mind is the first time I conducted (guerrilla) user interviews. I found myself clueless with a script in my hand, an iPhone camera, and 7 strangers to find and interview on the street. I failed pretty hard at first — approaching people on the go, waiting too long to make an introduction (awkward…) and rushing my questions. I studied my footage, observed patterns of when people could most likely be approached (lunch in the park), and upped my confidence with the support of a friend designer and tried again. This time, a little bit better.
One example that comes to mind is the first time I conducted (guerrilla) user interviews. I found myself clueless with a script in my hand, an iPhone camera, and 7 strangers to find and interview on the street. I failed pretty hard at first — approaching people on the go, waiting too long to make an introduction (awkward…) and rushing my questions. I studied my footage, observed patterns of when people could most likely be approached (lunch in the park), and upped my confidence with the support of a friend designer and tried again. This time, a little bit better.