Sales Ability Question:

How you contact or initiate communications with customers?

Answer:

Applicant should appear to have the skills to build a healthy, professional relationship with customers and co-workers; should be enthusiastic to build a larger customer base.

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Tell me when you did some thing extra, which was not part of the routine, but you did it for the benefit of the customer?	Suppose if you had to turn down a request from a valued client, what would you do?