Handle Stress Question: Download Questions PDF
How would you resolve a conflict with colleagues in a work team?
Answer:
Offer an example of a time when you and a colleague initially disagreed, but successfully navigated a compromise or agreeable resolution. For a sales or service job, you will likely get a question like "How did you handle a difficult customer. The manager typically wants to hear an example of how you go through a sequential process with the customer, such as listening, empathizing and resolving the problem.
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