Loan Credit Clerk Question:

How would you rate your communication and interpersonal skills for this job As Loan Credit Clerk?

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Answer:

These are important for support workers. But they differ from the communication skills of a CEO or a desktop support technician. Communication must be adapted to the special ways and needs of the clients. Workers must be able to not only understand and help their clients, but must project empathy and be a warm, humane presence in their lives.

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Explain an occasion when you had to adapt in the face of a difficult situation?How do you plan to go by an example for your subordinates?