Support Worker Question:
How would you deal with an aggressive resident?
Answer:
Some of the common things to keep in mind when dealing with an aggressive resident are:
☛ Stay calm
☛ Hold your ground
☛ Wait out their outbursts
☛ Be upfront
☛ Stay clear if not directly involved
☛ If personal safety is at risk, call 911
☛ Stay calm
☛ Hold your ground
☛ Wait out their outbursts
☛ Be upfront
☛ Stay clear if not directly involved
☛ If personal safety is at risk, call 911
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