IT Help Desk Question: Download IT Help Desk PDF
How will you help him/her if there is a customer who does not understand your language?
Answer:
I personally think that to help someone, language should not be barrier. Anyhow if you cannot help him out then the best thing would be to make him understand with the sign language (obviously when seeing the customer physically). Over a call, you can use google translate or similar tools to communicate with customer.
| Previous Question | Next Question |
| Tell me what motivates you for the help desk assistant job? | Tell me your worst experience so far as a help desk assistant? |