Hair Stylist Question:
How to handle question regarding your Customer Services at hair saloon?
Answer:
Customer service impacts client retention. Because superb customer service elevates one salon over another, salon managers often ask candidates how they deal with customers. Commonly asked questions include, "How do you handle dissatisfied clients;" "What methods do you use to 'upsale' services;" and "How do you explain products and services to clients?" Demonstrating knowledge of customer service skills will improve your standing with potential employers.
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