Conflict Question:

How to cope with conflict in the working area?

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Answer:

I'm proactive. In other words, I monitor situations closely to prevent minor problems from escalating into major ones. In most cases, minor problems can be resolved by simply meeting individually with affected parties. It's not a good idea to ignore a problem in hopes that it will resolve itself. Some managers avoid confrontation, which often results in bigger problems that are more difficult to handle. Effective leaders are aware of many factors, including jealously, individual differences, and other issues that create conflicts among employees. Therefore, effective managers must meet individually with feuding employees and suggest workable solutions.

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Tell me about a time where you had a conflict with a superior? If yes, how did you handle it and resolve it?Described an instance where you had to settle a conflict between two individuals?