CSR (Customer Service Representative) Question:
How does goal oriented focus help you as a CSR?
Answer:
This may seem like a strange thing to list as a customer service skill, but I assure you that it is vitally important.
It leaves employees without goals and business goals and customer happiness can work hand-in-hand without resulting in poor service.
It leaves employees without goals and business goals and customer happiness can work hand-in-hand without resulting in poor service.
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