Customer Contact Associate Question:

How do you evaluate your ability to handle conflict?

Answer:

I pride myself on being a good problem solver. Through my previous job and management positions I have faced numerous conflicts in different situations, and my experiences have helped me to hone my issue resolution skills. I believe that it is important to get to and address the root of the issue, in a respectable manner.

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Where do you see yourself professionally five years from now As Customer Contact Associate?	Tell me about the last time you had to work with someone inside or outside of your department to accomplish a goal?