Itil v3 Question: Download Itil v3 PDF
Give me an example of an emergency situation that you faced. How did you handle it?
Answer:
There was a time when one of my employers faced the quitting of a manager in another country. I was asked to go fill in for him while they found a replacement and stay to train that person. I would be at least 30 days. I quickly accepted because I knew that my department couldn't function without me.
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