Client Service Support Question: Download Client Service Support PDF
Explain me what do you know about our products and services?
Answer:
Customer service is all about handling customers on issues relating to the products of a business. As such, the staff members in this department should be conversant with a lot of information relating to the products. The interviewer will want to find out if the interviewee has an interest in their job and how much research they have done before applying for the position. When answering such customer service interview questions, the interviewee should indicate an understanding of the business environment, nature of operations and target and existing markets for the business.
| Previous Question | Next Question |
| Tell me what have you done to promote great customer service? | Tell me how well do you work under high pressure/in high stress situations? |