Support Agent Question:

Explain me what do you enjoy about customer service?

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Answer:

It’s important for customer service reps to be empathetic and people-oriented. Good answers might include “I like talking to people and finding out about their lives” or “I love the feeling of helping somebody solve a problem they’re having.”

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Can you tell me an example of a time you gave a customer great service?Where do you see yourself in 5 years as Support Agent?