Delivery Agent Question:

Explain me how would you deal with an upset customer?

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Answer:

☛ I would apologize for any inconvenience and see if there was any way to help the customer fix the issue.
☛ State you would not let that person bring you down and not affect future deliveries.

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Tell us how would you assist a customer who was displeased with their delivery?Please explain why do you think you are you the best person for this job?