Director Of Nursing Question:
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Explain me a time when you were not sure of the protocol required to be followed. How did you handle the situation?
Answer:
Two years back when the clinic I worked for was upgraded to hospital status, we were short of staff and the protocols for registering a patient who needed care from more than one department had not been communicated. I took an extra minute to confirm the protocol from higher management and communicated the same to my team same day
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