Telesales Representatives(TSR) Question:

Explain how can a call be made successful?

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Answer:

Following tips can help in make a call successful :

☛ Make sure the first impression of the call is good as it is very important for the rest of the call.
☛ Be professional yet courteous.
☛ It is very important to be a dedicated to a call, the opposite can be sensed very easily on a call.
☛ Clear the objective of the call before you make one.
☛ At times it is important not to sell over the phone instead connect with the customer and make the deal in the business place.

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