Call Center Team Leader Question: Download Call Center Team Leader PDF
Explain a time where you received constructive criticism?
Answer:
It’s always interesting to hear how people handle constructive criticism. This is a tough one to analyze, but you can usually tell in their story if the criticism was well received. If the candidate says something like, “I appreciated the feedback”, then it’s likely they weren’t defensive when the advice was received.
| Previous Question | Next Question |
| Tell us do you have experience handling multiple phone lines? | Tell us what is your idea of quality customer service? |