Bugzilla Question:

Does Bugzilla provide any reporting features, metrics, graphs, etc?

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Answer:

Yes. Look at http://link.GlobalGuideline.com for basic reporting facilities.
For more advanced reporting, I recommend hooking up a professional reporting package, such as Crystal Reports, and use ODBC to access the MySQL database. You can do a lot through the Query page of Bugzilla as well, but right now Advanced Reporting is much better accomplished through third-party utilities that can interface with the database directly.
Advanced Reporting is a Bugzilla 3.X proposed feature.

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