Cabin Crew Question: Download Cabin Crew PDF
Do you think some passengers take their frustrations out on cabin crew?
Answer:
There are probably a number of reasons why Flight Attendants will face these frustrations.
► The passengers are in unfamiliar circumstances; they have probably had a hard time getting through ticketing, immigration and finding their way around the airport. Through the whole process you, as a Flight Attendant are probably the first person they have had to vent all this frustration on.
► Many passengers are uncomfortable or even afraid of flying; this frustration could be a sign of this fear. Almost certainly they are in unfamiliar circumstances.
► If the passenger has transmitted or gotten up early for the flight, they are probably tired and this tends to make people irritable.
► The passengers are in unfamiliar circumstances; they have probably had a hard time getting through ticketing, immigration and finding their way around the airport. Through the whole process you, as a Flight Attendant are probably the first person they have had to vent all this frustration on.
► Many passengers are uncomfortable or even afraid of flying; this frustration could be a sign of this fear. Almost certainly they are in unfamiliar circumstances.
► If the passenger has transmitted or gotten up early for the flight, they are probably tired and this tends to make people irritable.
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