Help Desk Specialist Question: Download Questions PDF
Do you know what is the difference between helpdesk and service desk?
![Help Desk Specialist Interview Answer Help Desk Specialist Interview Question](https://globalguideline.com/public/images/interview/28.png)
Answer:
A helpdesk ensures that the customer’s problems are resolved in a timely fashion. The service desk is a single point of contact between customer and company, where all the information regarding the company’s service are delivered.
Download Help Desk Specialist Interview Questions And Answers
PDF
Previous Question | Next Question |
Explain me how good are you at solving problem on phone? | Tell us how important is customer service for you? |