Case Manager Question:

Decision Process Based Case Manager Job Interview Questions:

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Answer:

☛ How did you hear about our product?
☛ How long had you been looking for a solution to this problem?
☛ Were you comparing alternative solutions? Which ones?
☛ Would you describe a few of the reasons you decided to buy our product?
☛ What was the criteria you used when making the decision to buy our product?
☛ Were there any high-level initiatives or goals that prompted the decision to buy? For example, was this decision motivated by a company-wide vision?
☛ What was the buying process like? Did you notice anything exceptional or any points of friction?
☛ How would you have changed the buying process, if at all?
☛ Who were the decision makers from your team that were involved in the buying process?

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Basic Case Manager Job Interview Questions:Customer’s Business Case Based Case Manager Job Interview Questions: