Loan Processor Question:

☛ Tell me about yourself.
☛ Why are you leaving your current job?
☛ How organized are you? Give me an example.
☛ What do you think is a reasonable time frame to return a client's phone call/email?
☛ What do you do when you get stressed out?
☛ What does your typical day look like?
☛ What are your processing responsibilities now?
☛ How many loans are you comfortable handling?
☛ What is your loan product mix?
☛ What loan origination software have you used?
☛ What investors have you worked with?
☛ What is the lowest credit score you've seen approved through automated underwriting?
☛ What documentation is needed for a self-employed borrower?
☛ What is the difference between Desktop Underwriter and Loan Prospector?
☛ What do you look for when reviewing a bank statement?
☛ Tell me about an instance where you've seen mortgage fraud.
☛ Tell me about RESPA.
☛ If I were to call one of the loan officers you have worked for, what would they say about you?
☛ Tell me about the last time you experienced an ethical dilemma.
☛ Tell me what you think a customer goes through when buying a home.
☛ What have customers said about the way you worked with them to help them get their loan approved?
☛ If a customer is on the phone screaming at you, what do you do?
☛ What do you think are the responsibilities of a loan officer?
☛ In your opinion, what's the hardest part of a loan officer's job?
☛ What's the easiest part of a LO's job?
☛ What's your impression of real estate agents?
☛ Tell me about one of your most stressful days at work.
☛ Tell me about a fantastic day at work.
☛ What's the best job you've ever had? Why?
☛ What's the worst job you've ever had? Why?
☛ What's the best customer service experience you've ever had?
☛ What achievement are you most proud of?
☛ Who do you look up to? Why?