IT Help Desk Question:
As a help-desk associate what experience do you have?
Answer:
Speak about the experience that is related to your position, tell them what are the responsibilities that were involved and also explain what additional thing you were doing like managing call or using any software. If you don't have experience, you don't have to worry, you can tell them you are a fresher.
| Previous Question | Next Question |
| What is service desk? | What techniques you think would be helpful to improve the service? |